By Pat Veillette

Since crew resource management was developed 15 years ago, it has evolved into a number of different animals. Originally a training program that encouraged captains to listen to their crew and crew to be more assertive in pointing out deviations, CRM has become a way to manage information and make good decisions.

There are three important resources that a pilot must manage well to make good decisions: time, knowledge and attention. Each of these is precious, and bad decisions can be the price for not managing even one of these avenues effectively. …